Global-EGD Frequently Asked Questions
The following are frequently asked questions about Global-EGD.
About G-EGD
G-EGD will work with any up-to-date browser. See Supported Browsers & Mobile Devices.
G-EGD is funded by NGA; USG, DoD, and mission partners may access the content.
Yes. G-EGD is available on SIPR at https://evwhs.digitialglobe.smil.mil.
Yes. You can stream imagery via WMS, WMTS, etc., into third-party apps. You can also leverage the ImageConnect plugin within ArcMap to stream data. See Third-Party Tools
Imagery
Carousel
The carousel displays available imagery over a location when zoomed in to level 13 or higher. Depending on your selection, it will display online, DG archive, or stereo archive imagery. The library contains images submitted to G-EGD for download. The cart contains image orders (from the archive) that have not yet been submitted for download.
See Carousel, Library, and Managing Items in Your Cart.
The carousel is only visible when zoomed in to level 13 or higher. See Carousel.
Select the three horizontal lines in the upper-right corner of the image thumbnail in the carousel, then select View Metadata. See Working with Imagery in the Carousel.
Yes. After adding raw MSI images to your carousel from the archive, you can choose from 23 preselected band combinations, such as vegetation health, water depth, and see-through-smoke. See Ordering & Analyzing Multispectral Images.
General Questions
All imagery on G-EGD is unclassified and covered under the NextView license. As such, it is for official use only and sharable with partner organizations and nations per NGA policy. See the NextView license for details.
The average turnaround time from acquisition to hosting is 2.5 hours, including orthorectification.
Yes. Access to imagery is based on the your account limitations, and also by exclusion areas dictated by NGA policy.
Online content contains only the most recent imagery, typically less than two years old. This imagery is orthorectified and pan-sharpened (MSI). Archived content includes "raw" imagery, older imagery (depending on the area, imagery dates can range back 5-10 years, and in some places more), and also the data contained in the online content. Images in the archive are displayed at lower resolution but are available for download at full resolution.
You can download the entire image strip, but it is not required. If you do not want to download the entire strip, you can optionally to clip images to a defined AOI (e.g., shapefile, drawn polygon, viewport extent, snapshot). See Ordering Archive Imagery.
Orthorectification
All imagery in our online content is orthorectified, but users can access "raw" images from our archives.
Images average approximately 5m (CE90) based on location and NADIR.
The best available DEM is leveraged (typically SRTM30).
Resolution and Projection
- NIR Approximately 2.4m GSD
- SWIR 7.5m GSD
- Yes. Snapshots saved as anything other than PPT or JPG are geo-referenced.
- Snapshots are full spatial resolution, but not full spectral resolution. For all MSI bands, you must pull the raw image from the archive.
Imagery can be downloaded in geographic or UTM projections.
Shapefiles
Yes. You can upload a polygon or point shapefile (zipped in geographic projection) using the annotation (points) or project (polygon) tool set. See Importing & Exporting Annotations and Creating a Project.
VIVID
No. Currently, VIVID (a mosaic of best available age immaterial imagery) is view only.
Not at this time.
Technical Support and Troubleshooting
- Existing Users Log in using your CAC number as your user name, then enter your password.
- New (Registering) Users Enter your CAC number as your user name, but do not select "yes" when asked if you have a CAC.
Accounts that are inactive for 60 days are suspended. Accounts inactive for one year are deleted.
Most likely, you have your credentials stored in ImageConnect while trying to reset your password via evwhs.digitalglobe.com. ImageConnect periodically pings G-EGD to verify credentials. If those credentials don't match your new password, you will be locked out. We recommend clearing your credentials from any third-party apps before resetting your password.
If you would like to request an access change, you must request the change through deftechsupport@maxar.com. Please provide proper justification. NGA will approve or decline all requests.
If you are having issues with ImageConnect, try these solutions:
- Make sure you have the most up-to-date version of ImageConnect
- Make sure your ImageConnect credentials match those used to access evwhs.digitalglobe.com
- Make sure you have entered the correct Connect ID
If you are still having issues, please contact our technical support team at 866-810-2297 (toll-free), 1-303-684-4800 (local) or deftechsupport@maxar.com.